Privacy policy


By visiting, you accept and are aware of the practices described in our Privacy Policy.
In compliance with the provisions of the Regulations implementing the Organic Law on Data Protection 15/1999, of 13 December, approved by Royal Decree 1720/2007, of 21 December, in Law 34/2002, of 11 July, on the Information society and electronic commerce services and the other provisions set out in its development, of 13 December, on Personal Data Protection, informs you of the existence of a personal data file created by and under the responsibility of containing data obtained from the website The purpose of this file is to manage your contractual relationship with us and for promotional and advertising activities carried out by ourselves or by third-parties on our behalf, including commercial text messages, emails and postal mail etc., which could be of interest to you, based on studying and classifying the data collected whilst browsing the website, from the data provided through any form and from the commercial relationship or delivery of products purchased. If you do not wish to receive advertising, simply inform us by sending an email to

In compliance with the provisions of Organic Law 15/1999, of 13 December, customers and users of can, at any time, exercise their right to access, rectify, cancel or oppose processing of their personal details by specifying this in writing to: POLVOROSA, Departamento de Atención al Cliente, Apartado de Correos, 55, E-17258 L'Estartit or via email to, specifying your name and surname, username or email used to register or subscribe, and in both cases attaching a photocopy of the user’s ID card. If the data supplied is associated to a purchase, according to Spanish legislation, we are obliged to store it for at least five years and therefore, it cannot be deleted or rectified, even at the customer’s request.

When using the data stored in the file, undertakes to protect its confidentiality and to use it in accordance with the purpose of the file and to fulfil its obligation to store it and adopt all the measure necessary to prevent alteration, loss and unauthorised handling or access, in compliance with the provisions of the Regulations on Security Measures of automated files containing personal data, approved by Royal Decree 994/1999, of 11 July. Our secure server guarantees privacy of the data you send to us. This privacy is achieved using the SSL protocol, encrypting the data sent so that nobody can intercept it, as they do not have the encryption key required.